Privacy, and Data Policy

As operators of KingJohnnie our commitment is to protect your privacy and handle personal information responsibly. This Privacy Policy explains how we collect, use, store and share data when you access our services, register an account, make payments or interact with customer support. Details cover the types of information we process, security measures, cookie and tracking use, your rights over personal data and how we will notify you of any updates. Please read this policy to understand our practices and the choices available to you.

Types of data we collect

Personal data includes name, date of birth, address, email and phone number collected during registration and verification. Transactional data covers deposits, withdrawals, bet history and payment method details. Technical data comprises IP address, device identifiers, browser type, operating system, session logs and geolocation inferred from connection data. Aggregated and anonymised usage statistics are also created to improve service stability and detect fraud.

How we use information

Account operation and user verification are primary uses of collected data, including KYC checks and fraud prevention. Transactional and personal data enable payments, withdrawals and regulatory compliance. Usage and technical data support service reliability, troubleshooting and anti-money laundering controls. Communications for support, security alerts and essential account notices are sent using provided contact details. Data is not used for marketing without explicit consent.

Data protection and security practices

Access to personal information is restricted to authorised staff and processors on a need-to-know basis. Transport and storage protections include TLS 1.3 encryption for data in transit and industry-standard encryption for stored data. Regular security audits and quarterly RNG and platform checks are performed. Incident response and breach notification procedures are in place to meet applicable reporting obligations, and multi-factor authentication is supported where available.

Cookies and tracking technologies

Cookies, local storage and similar technologies are used to maintain sessions, remember preferences and analyse site performance. Third-party analytics and advertising partners may set cookies to provide aggregated insights and detect abuse. Users can manage cookie preferences through browser settings or our cookie control tools; essential cookies required for service operation will still be used if preferences are restricted.

User rights and controls

Users may access, correct, export or request deletion of their personal data by contacting customer support or using account settings. Requests will be handled in accordance with applicable laws and identity verification requirements. Account-level controls include deposit limits, time-outs and self-exclusion options. Requests to restrict or object to processing are considered and, where valid, applied except where legal or contractual obligations require retention.

Data sharing and third parties

We share personal and transactional information with trusted service providers for payment processing, identity verification, fraud prevention, game providers and regulatory compliance. Third-party processors act under contract and are required to maintain appropriate security controls. Data may also be disclosed in response to lawful requests from authorities or to protect the rights and safety of users and the platform.

Updates to this policy

Policy changes are published on our website with the last updated date clearly displayed. Significant changes that affect how personal data is processed will be communicated by email or account notification where feasible. Continued use of our services after an update constitutes acceptance of the revised terms; users may contact support to request clarification or to raise concerns about any changes affecting their rights or data handling.

Contact and governance

For privacy requests, data access or questions about this policy please contact our Data Protection team via the support channels in your account. King Johnnie is responsible for the processing activities described and maintains records to ensure accountability and compliance with applicable data protection practices.