Support is on hand to help with questions, account issues, technical faults or general feedback for King Johnnie. Contact options include live chat, email and phone so you can reach the team in the way that suits you best. Staff can assist with registration, deposits, withdrawals, verification and site navigation. For urgent problems use live chat or phone; email is best for documents and non-urgent enquiries. We respond promptly during working hours.
| Department | Contact |
|---|---|
| Customer Support | [email protected] - live chat and email for account, security and technical help |
| General Enquiries | [email protected] - general enquiries, billing and promotions |
| Affiliate Enquiries | [email protected] - partner signups and commission queries |
| Phone | +61 2 9487 2351 - call for urgent support and verification help |
| Working hours | Mon-Fri, 09:00-18:00 AEST; live chat may be limited outside hours |
Contact by email
Please email us for detailed requests, account matters or anything that needs explanations or documents - it’s the preferred contact method for complex issues. Include a clear subject line, your account ID and up-to-date contact details to avoid delays. Attach any supporting files and allow 24 to 48 hours for a full response.
Send us a message
Response Time
Support requests are usually handled promptly. Most inquiries are answered within one business day; more complex issues may take longer depending on their nature. If we need extra information or ID checks, we'll contact you with an expected timeframe. For urgent matters use live chat for the fastest response, or email for detailed case handling.
Feedback
Have ideas or feedback for King Johnnie? Tell us - suggestions, bugs or new features welcome. We review every message carefully and use feedback to improve the site, promotions and gameplay. Send notes via live chat or email and we’ll get back when needed. Your input helps shape future updates and makes the site better for everyone.